Webinar: “That’s Not Just Clutter”: Understanding Hoarding & Behavioral Health Challenges in Tribal Housing

Instructor:

Jack Hedrick

(Choctaw Nation of Oklahoma)

President

Havasea, LLC 

Date: November 19, 2026

Time: 2:00 – 3:30 pm EST

Training Description:

Let’s say it gently:

Sometimes it’s not “messy.”

Sometimes it’s not “lazy.”

Sometimes it’s not “just throw it away.”

Sometimes it’s behavioral health.

In Tribal Housing, staff often encounter units filled beyond capacity, safety hazards hidden behind stacks of belongings, strong emotional reactions to inspections, and tenants who are overwhelmed — not defiant.

“That’s Not Just Clutter” is a practical, respectful, and lightly humorous webinar that helps Tribal Housing professionals understand behavioral and mental health issues like hoarding — without turning into therapists or losing compassion. Housing staff walk a tightrope between:

• Safety and empathy
• Enforcement and understanding
• Policy and people
  

This session provides tools for recognizing behavioral warning signs, de-escalating emotional situations, documenting appropriately, and working toward solutions that protect both the tenant and the property.

And yes — we’ll talk about how to say, “We need to address this,” without starting World War III in the living room. 

What This Webinar Is NOT:

It is not clinical therapy training.

It is not a diagnostic course.

It is not “just be nicer.”

It is practical, field-tested guidance for housing professionals dealing with real-life behavioral challenges.

Training Objectives:

• Differentiate between clutter, neglect, and hoarding behaviors
• Recognize common mental health patterns that impact housing stability
• Respond professionally without escalating shame or defensiveness
• Balance compassion with policy enforcement
• Document behavioral situations in compliance-friendly language
• Develop collaborative response strategies with community partners
  

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